Order
First email or phone me to find out the lead time for the model you are interested in.
I can advise if you are not sure what combination of options would work best and quote for different specifications.
Prices agreed at the time of order won’t rise, except by agreement if, for instance, you wanted a change in specification.
The way to guarantee a place on my waiting list is by placing a deposit (usually 20% of the total price). I will invoice you for the balance, to be paid shortly before your instrument is ready.
You are welcome to collect your instrument in person or I can ship it to you.
Returns and Cancellations.
If on receipt of your instrument there is a problem, please contact me immediately. I will do my best to resolve the problem or offer a refund after the instrument is returned in new condition.
Refunds are for the full price received , less shipping . I reserve the right to retain all or part of the deposit to cover my expenses in the event of a return or cancellation of an order.
Paul Shippey